Levels, Courses and Skills

We have designed specific courses, encompassing numerous skills and abilities which will deliver visible results to your business immediately!

Level A1 - A2: Elementary

Intro

The course has the objective of developing the learners’ language skills at the A1-A2 level in general business areas such as making introductions; describing products and services; ordering goods; discussing projects and problems; talking about companies, careers, events, money, trends, competition, and travel. What makes this course stand out is its focus on individual needs and goals. It is customized based on the client’s specific requirements, as well as it makes use of innovative and practical methods. In addition, it combines different sources that include prominent academic publications, interactive video and audio media.

Topics

  • Introductions and Contacts
  • Companies and Teams
  • Careers and Offices
  • Events
  • Money
  • Projects and Ideas
  • Trends and Competition

Skills at the A1-A2 level (modules)

  • Introductions and small talk: introducing oneself; introducing others
  • Making offers and requests: making offers and requests; giving directions and instructions
  • Making orders and arrangements: ordering goods and services; making arrangements
  • Discussing projects, products and services: talking about projects; describing a product; discussing ideas
  • Discussing problems and solutions: explaining a problem; expressing opinions
  • Interview skills: taking part in interviews
  • Etiquette: being polite; asking for and providing information

Language targeted at the A1-A2 level

  • Grammar: tenses; questions and answers; prepositions; adjectives; adverbs; comparatives and superlatives; numbers; conjugations; irregular verbs; countable and uncountable nouns; pronouns; modal verbs; future structures
  • Vocabulary: vocabulary related to introductions; small talk; companies and teams; countries and nationalities; offices, food and drink; ordering; money; events; projects; people and places; size, shape and material; travel; trends

Selected Sources

Intelligent Business – Elementary

Face 2 Face – Elementary

Murphy – Elementary

Destination B1

Level B1: Pre-Intermediate

Intro

The course has the objective of developing the learners’ language skills at the B1 level in general business areas such as introductions and meetings; communication and negotiation; describing products and services; providing information and discussing data; planning; talking about job markets, job-seeking, prices, sales, marketing, insurance, fraud, future, success, motivation, productivity, and creativity. What makes this course stand out is its focus on individual needs and goals. It is customized based on the client’s specific requirements, as well as it makes use of innovative and practical methods. In addition, it combines different sources that include prominent academic publications, interactive video and audio media.

Topics

  • Introductions and Etiquette
  • Information and Data
  • Job Market and Job-Seeking
  • Future and Success
  • Marketing and Selling
  • Insurance and Fraud
  • Service and Productivity
  • Motivation and Creativity

Skills at the B1 level (modules)

  • Introductions and meetings: greeting people; introducing oneself; talking about and explaining one’s job; small talk
  • Information and data: checking information; requesting information; providing explanations and instructions; describing a graph; making predictions
  • Planning: making arrangements and appointments; making suggestions; future plans and intentions; managing time
  • Etiquette: being polite; making offers and requests
  • Description and narrative: describing products; telling a story; providing explanations
  • Communicating: expressing arguments; dealing with problems and complaints; providing feedback; showing disagreement; giving reasons

Language targeted at the B1 level

  • Grammar: tenses; structures to express the future (predictions, plans, intentions, arrangements); imperative; countable and uncountable nouns; comparatives and superlatives; modal verbs; conditionals; passive voice; adjectives and adverbs; phrasal verbs
  • Vocabulary: word formation; vocabulary related to quantity and numbers, fashion, success and failure, finance, job market, job-seeking, marketing, selling, future, service, productivity, creativity, motivation

Selected Sources

Intelligent Business – Pre-Intermediate

Face 2 Face – Pre-Intermediate

Murphy – Intermediate

Destination B1

Level B1+: Intermediate

Intro

The course has the objective of developing the learners’ language skills at the B1+ level in major business areas such as organizations, operations, human resources, accounting, marketing, leadership, customer relationship management, investment, technology, innovation, and globalization. What makes this course stand out is its focus on individual needs and goals. It is customized based on the client’s specific requirements, as well as it makes use of innovative and practical methods. In addition, it combines various sources that include a wide range of academic publications, influential books, current issues of major newspapers and journals, and interactive video and audio media.

Topics

  • Business Environment (Companies and Work Culture)
  • Organizations (Structures and Development)
  • Human Resources (Planning, Recruiting, Keeping and Motivating Employees)
  • Leadership
  • Managing Operations (Supply Chain Management; Quality Management)
  • Strategies and Decision Making
  • Accounting and Finance
  • Marketing and Logistics
  • Customer Relationship Management
  • Investment
  • Technology and Innovation
  • Globalization and Outsourcing

Skills at the B1+ level (modules):

  • Business correspondence: making first contact through email; internal emails; external emails; emails to groups; responding to complaints and dealing with problems; placing an order and requesting a service; providing information; arrangements and confirmations; requests and refusals
  • Establishing a business relationship: introductions; small talk; talking about one’s job; maintaining a conversation; building relationships with co-workers and customers; making and responding to business offers and proposals
  • Telephone communication: requesting information; explaining, checking and clarifying; making arrangements and changes; checking information; formal and informal telephone conversations
  • Presentations: creating and delivering presentations; formal and informal presentations; describing and interpreting graphs, charts and statistics; presenting facts and figures; summarizing information; using visuals
  • Recruitment and human resources: participating in and conducting a performance review; taking part in a job interview; writing a cover letter; evaluating performance; giving praise
  • Meetings: starting a meeting and going over an agenda; preparing an agenda; briefing and participating in a briefing session; taking part in and chairing internal and external meetings; planning and creating strategies; proposing solutions; making and responding to suggestions; dealing with difficult questions, silence, interruptions; decision-making
  • Negotiating: taking part in negotiations; making and responding to offers; giving an opinion, agreeing and disagreeing; using persuasive language; making a case and giving reasons; being direct; considering alternatives

Language targeted at the B1+ level

  • Grammar: tenses and structures; modal verbs; conditionals; prepositions; countable and uncountable nouns; pronouns; articles; quantifiers; direct and indirect objects; wishes; the passive; relative clauses; questions, indirect questions and question tags; comparatives and superlatives; reported speech, questions, orders and requests; both, either, neither, so, nor; the causative; -ing and infinitive
  • Vocabulary: synonyms and antonyms; collocations; prefixes and suffixes; vocabulary related to career skills, motivation, training, job interviews, pay, working conditions, requests and refusals, business meetings, briefing, profit/loss/balance, organizations, intercultural communication, partnerships, negotiating, marketing, customer relationships, supply chain management, operations, strategic planning, decision making, problems and solutions, SWOT analysis, knowledge management, predicting consequences, changes and trends, investment, technology and innovation

Selected Sources

Textbooks:

Business Advantage – Intermediate

Intelligent Business – Intermediate

Market Leader – Intermediate

Face 2 Face – Intermediate

Destination B1

Newspapers, journals, online sources:

BBC, CNN, The Guardian, Forbes, Inc., New York Times, Wall Street Journal, The Sun, Daily Mail, Business Insider, The Economist, Washington Post, etc.

Level B2: Upper Intermediate

Intro

The course has the objective of developing the learners’ language skills at the B2 level in major business areas such as organizational culture, project management, strategic planning, business environment, corporate social responsibility, creativity and innovation, etc. What makes this course stand out is its focus on individual needs and goals. It is customized based on the client’s specific requirements, as well as it makes use of innovative and practical methods. In addition, it combines various sources that include a wide range of academic publications, influential books, current issues of major newspapers and journals, and interactive video and audio media.

Topics

  • Business Environment
  • Human Resources
  • Organizational Cultures
  • Project Management
  • Change Management
  • Branding and E-Marketing
  • Accounting and Microfinance
  • Business Ethics and Corporate Social Responsibility
  • Strategic Planning
  • Creativity and Innovation

Skills at the B2 level (modules)

  • Business correspondence: persuasive communication online; participating in online forums; formal and informal emails; writing executive summaries; preparing memos
  • Building relationships within and across companies: preparing introductions and stimulating interest; developing relationships with customers/clients; small talk in external and international meetings; making opinions and feelings understood; maintaining relationships
  • Presentations: delivering a presentation and good delivery techniques; summarizing information for presentations; launching a new product or project; creating a strong impact; designing effective presentation slides; describing graphs; comparing and contrasting figures and trends; analyzing information; making a strong conclusion
  • Meetings: presenting a case; preparing and delivering an analysis; ways of asking questions effectively; planning goals and objectives; using persuasive language; holding crisis meetings; giving an accurate report; taking minutes
  • Negotiating: making opinions and feelings understood; negotiating a pay rise; building compelling arguments; making proposals and counter-proposals; reaching agreements
  • Management and leadership: managing alliances between companies; developing guidelines for national and international teams; creating strategic plans; preparing action plans; emphasizing priorities
  • Decision-making and problem-solving: deciding between two or more contracts; describing decision-making and problem-solving process; resolving a misunderstanding

Language targeted at the B2 level

  • Grammar: present, past and future tenses and structures; would/used to; be/get used to; modal verbs; conditionals; prepositions; countable and uncountable nouns; articles; quantifiers; so, such, enough, too; wishes; contrast (although, in spite of, despite, etc.); the passive; the causative; relative clauses; questions, indirect questions and question tags; comparatives and superlatives; reported speech, questions, orders and requests; both, either, neither, so, nor; -ing and infinitive; would rather, had better
  • Vocabulary: collocations; phrasal verbs; compound-nouns; evaluative metaphors and idioms; vocabulary related to competitive markets and environment; levels of competition; relationship building; consumer goods sector; pay and incentives; negotiations; performance appraisal; change management; project management; branding; accounting and microfinance; decision-making and problem-solving; strategic planning; organizational cultures; marketing and e-marketing; creativity and innovation

Selected Sources

Textbooks:

Business Advantage – Upper-Intermediate

Intelligent Business – Upper Intermediate

Face to Face – Upper Intermediate

Destination B2

Newspapers, journals, online sources:

BBC, CNN, The Guardian, Forbes, Inc., New York Times, Wall Street Journal, The Sun, Daily Mail, Business Insider, The Economist, Washington Post, etc.

Excerpts from seminal books by:

Dale Carnegie, Sun Tzu, Daniel Goleman, Napoleon Hill, Steven R. Covey, Adam Smith, etc.

Level C1 - C2: Advanced

Intro

The course has the objective of developing the learners’ language skills at the C1-C2 level in major business areas such as international communication and marketing, competition, crisis management, technology and innovation, economy and trade, social enterprise, sustainability, and entrepreneurship. What makes this course stand out is its focus on individual needs and goals. It is customized based on the client’s specific requirements, as well as it makes use of innovative and practical methods. In addition, it combines various sources that include a wide range of academic publications, influential books, current issues of major newspapers and journals, and interactive video and audio media.

Topics

  • International Marketing
  • Competition
  • Entrepreneurship
  • Crisis Management
  • International Communication and Outsourcing
  • Technology and Innovation
  • Economy, Trade and Finance
  • Development and Sustainability
  • Social Enterprise

Skills at the C1-C2 level (modules)

  • Meetings and discussions: brainstorming; strategies to move discussions forward; analyzing and presenting an industry’s competitive forces; dealing with criticism (direct, indirect, negative and constructive); preparing notes, minutes and agendas
  • Management and leadership: advising employees on time management; giving informal advice; dealing with crisis events; managing conflicts; advising an organization on leadership; motivating staff; making recommendations; resolving misunderstandings; advising a company on managing financial risks
  • Presentations: creating and delivering an effective presentation; describing products, services, brands, and markets; presenting data (graphs, pie charts, bar charts, diagrams, etc.); writing notes for presentation slides; comparing strategies and tactics; inviting and replying to questions; explaining innovations; representing trends, developments and changes
  • Negotiating: making a sales pitch; proposing a project; using collaborative and aggressive negotiation strategies; negotiating prices and problems
  • Cross-cultural communication and activities: adapting an advertisement to fit different cultures; positioning a brand in a specific market; exploring ideas for starting a business in a different country; developing policies for an international company; conducting successful intercultural communication
  • Business writing: preparing executive summaries; drafting memos, proposals, reports; outlining business plans; exchanging effective emails; reminding, explaining and requesting; communicating negative information and bad news in a positive way

Language targeted at the C1-C2 level

  • Grammar: tenses; modal verbs; conditionals; inversions; passive and causative forms; reported speech; connectors
  • Vocabulary: persuasive language; contrasting language; phrasal verbs; idioms; euphemisms; proverbs; puns; metaphors and similes; vocabulary related to global markets; time management; advising; brands and products; competition and comparison; crisis and conflict management; cross-cultural communication; international outsourcing; economy, trade, finance; leadership; problem-solving and decision-making; technology and innovation; sustainability; social enterprise; entrepreneurship

Selected Sources

Textbooks:

Business Advantage – Advanced

Intelligent Business – Advanced

Face 2 Face – Advanced

Destination C1-C2

Newspapers, journals, online sources:

BBC, CNN, The Guardian, Forbes, Inc., New York Times, Wall Street Journal, The Sun, Daily Mail, Business Insider, The Economist, Washington Post, etc.

Excerpts from seminal books by:

Dale Carnegie, Sun Tzu, Daniel Goleman, Napoleon Hill, Steven R. Covey, Adam Smith, etc.

Bulgarian for Foreigners

An efficient and attractive way to learn Bulgarian which is immediately applicable to your everyday life and work experiences!

We offer personalized courses based on your career choice, level in the organization and intensity of communication with locals!

Contact Us

To learn more about our unique learning concept, please use the form to the right, or contact us by e-mail or phone:

IBTrainings:

e: iliyan.boychev@ibtrainings.net

t: +359896826881

Veehives:

e: vgn4@cornell.edu

t: +359878969021